I'm not a fan of or an apologist for ENIC or Levy but to understand how Spurs supporters have been initially saddled with ENIC and then continually accepted their methods, like a battered housewife, you have to look back to what was happening to the club from about 1995 - 2001 when they arrived.
What ENIC have done better than the previous incumbent is to achieve consistently higher league finishes and points totals.
A Europa League qualification is the modern equivalent of winning the League Cup in the 70's, 80's and early 90's.
A Champions League, (top 4), qualification is the modern equivalent of winning the F.A. Cup.
The lack of any European competitions was the big issue when ENIC arrived. It brings in increased revenue.
Their mission statement was to secure regular Champions League qualification and increase the WHL capacity to 44,000, within five years. NOTHING ELSE WAS PROMISED
It took ENIC five years to secure qualification for what is now the Europa League, through a 5th placed league finish, which should have been 4th, but for the lasagne, and then 10 years to get to the Champions League.
The increased WHL capacity of 44,000 was never achieved. Instead a season ticket waiting list was implemented and the cost of season tickets increased season upon season, while cup matches and other benefits were withdrawn from season ticket holders. This policy eventually morphed into the stubhub debacle which effectively legitimised the practise of ticket touting. These were the issues that led to me giving up my season ticket.
I blame a guy called Mark Jacob and his Tottenham Action Group for landing us with ENIC.
I blame The Supporters Trust for being complicit with ENIC in the exploitation of club members and season ticket holders throughout ENIC's tenure at the club.
Abramovich made Levy a 'silly offer' for Spurs which was turned down before Abramovich bought Chelsea.
Imagine Tottenham today having won all the trophies Chelsea did under Abramovich; without Chelsea having the period of trophy success.