E57 - The Price Of Success

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This is probably going to annoy you even more, but I think that the reason for using "client reference numbers" is at least partly because the same identification is used across multiple platforms. So when you register you might not just be linked to Spurs but also to other things with the same number.
For example, I am also a member of Cardiff Blues rugby, who also sell their tickets through www.eticketing.co.uk. If I buy tickets online I use the same client reference information when I login that I would use buying tickets for Spurs.
 
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