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@Stacey1882
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Let's try again...
1st test game 30th Dec
2nd test game 6th Jan
1st PL game 13th Jan V Utd.
Take 2, that's my belief & it should be announced within the next 4 days...
Fingers crossed
Pencil in 12th January - home to Man Utd (slightly more than an educated guess)......just saying.
It’s the 13th, Nostradamus...
As a few of you are aware my Dad unfortunately passed away a couple of weeks ago and my Mum has some questions on season tickets that I can't answer, she is reluctant to go to the club in case they try and take his season ticket back – he really wanted us to take her to the games if he couldn't go... After this season I expect she will let them lapse – sad times...
1. Before my Dad passed away he was in hospital a lot so only managed a couple of games at Wembley. My Mum said there have been emails to him asking for his bank account details. Do they do this after each game for a refund if you don't take your option to tickets at Wembley? Or was she meant to email them saying they couldn't attend?
2. If she tells them he has passed away will they automatically revoke his season ticket?
3. To take her to a game on his ticket I assume we have to apply to upgrade it? Will this become problematic if he isn't around to verify things?
Thanks in advance for any pointers.
Out of interest, what would you be looking to upgrade it to?3. To take her to a game on his ticket I assume we have to apply to upgrade it?
Yes. If you want a refund on a game by game basis, you will have to give then your bank details.
Out of interest, what would you be looking to upgrade it to?
As a few of you are aware my Dad unfortunately passed away a couple of weeks ago and my Mum has some questions on season tickets that I can't answer, she is reluctant to go to the club in case they try and take his season ticket back – he really wanted us to take her to the games if he couldn't go... After this season I expect she will let them lapse – sad times...
1. Before my Dad passed away he was in hospital a lot so only managed a couple of games at Wembley. My Mum said there have been emails to him asking for his bank account details. Do they do this after each game for a refund if you don't take your option to tickets at Wembley? Or was she meant to email them saying they couldn't attend?
2. If she tells them he has passed away will they automatically revoke his season ticket?
3. To take her to a game on his ticket I assume we have to apply to upgrade it? Will this become problematic if he isn't around to verify things?
Thanks in advance for any pointers.
As a few of you are aware my Dad unfortunately passed away a couple of weeks ago and my Mum has some questions on season tickets that I can't answer, she is reluctant to go to the club in case they try and take his season ticket back – he really wanted us to take her to the games if he couldn't go... After this season I expect she will let them lapse – sad times...
1. Before my Dad passed away he was in hospital a lot so only managed a couple of games at Wembley. My Mum said there have been emails to him asking for his bank account details. Do they do this after each game for a refund if you don't take your option to tickets at Wembley? Or was she meant to email them saying they couldn't attend?
2. If she tells them he has passed away will they automatically revoke his season ticket?
3. To take her to a game on his ticket I assume we have to apply to upgrade it? Will this become problematic if he isn't around to verify things?
Thanks in advance for any pointers.
If his details expired will she just be able to send them new ones and they'll issue a refund retrospectively for any games not attended or were they meant to notify them beforehand of their intention not to go?
Firstly, I'm very sorry for your loss. I hope that I can answer your questions:
1. It's just for refunds for matches that he didn't attend. You don't need to tell them if you can't attend a Wembley match; just ignore it. It's OK to leave the money in and transfer it all at the end of the season in one go.
2. I would assume so, with a pro-rata refund for remaining matches; is is certainly not possible to transfer a season ticket to another person at any time.
3. I see that you dad was on a concession ticket. I'm not sure how it works at present, but I know that at the new stadium it will be possible to transfer season tickets for individual matches to another person with appropriate payment to upgrade concession tickets.
Bottom line is if your mum wants to keep your dad's ticket for this season or for longer just leave it in your dad's name. As long as you don't want to use it until the new stadium is open then the fact that he was on a concession should no longer be an issue.
Thanks for your help and kind wishesNo, no need to tell them. They usually use social media to let people know as each refund is available to claim. As long as you know his log in details, there is no need to inform them of his passing.
Sincere condolences.
It was originally the 12th when I first posted it.It’s the 13th, Nostradamus...