And I'll take the unpopular assignment and defend SH for a minute. The fact is, there have been ticket touts as long as there have been tickets, across the world. A business like SH does at least ensure that only legitimate tickets are sold on, as opposed to the alternative of buyers buying fake tickets only to find the seller long gone by the time they go back.
Secondly, like it or not, English football is a global game now. And a very significant portion of our, and other clubs', revenue streams is due particularly to international fans. You might hate these "tourists" (as many on this forum have made clear), but for many of these supporters often times SH is the only way to procure a ticket for a match. Most international supporters don't have mates with a ST who might be out of town, or the local connections or knowledge of where to look for tickets. Even when tipped off on where to look, lots of tourists (read: foreigners often carrying lots of cash) are extremely reluctant to meet up with strangers around back of a pub.
For these fans, SH offers a safe, guaranteed, and often fair marketplace for tickets. Many times this may be these fans' only opportunity to ever watch Spurs. So while I despise profiteers, in reality SH isn't responsible for profiteers - they simply offer them a place to do business in exchange for a fee. Hate the cunt supporters selling on seats for a 500% up charge because it's the scum or chavs. But realize they'd be doing that with or without SH.
